Client Spotlight
Servco Australia is one of the largest automotive retail dealership networks in the country. With 36 facilities nationwide, they offer a comprehensive range of services including new and used vehicle sales, fleet solutions, and expert servicing. Their portfolio features leading automotive brands such as Toyota, Lexus, Subaru, Chevrolet, Jeep, and Isuzu Ute. Following their recent acquisition of the Motorama Group, Servco expanded its footprint with 18 additional locations and introduced brands like Ford, Mitsubishi, Kia, Mazda, Nissan, MG, and Chery, further strengthening their position in the Australian automotive landscape.
Howsafe delivers a streamlined, sector-specific WHS solution that reduces admin workload, increases visibility for leadership, and ensures consistency across all locations.
We act as a true extension of their internal safety function, embedding digital systems, structured audits, and reporting tools that simplify compliance and empower local managers.
By consolidating employee, contractor, and equipment safety into a single system, Howsafe helps Servco Australia maintain control and confidence in their WHS performance, without the overhead of building it all in-house.
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Solutions Implemented
• Facilitated monthly WHS committee meetings with tracked actions
• Delivered executive-level WHS Scorecards summarising key risk areas and performance across:
o People & Culture
o Plant & Equipment
o Compliance Metrics
• Ran a structured WHS audit program across all sites:
o Site-specific audit schedules
o Uniform scoring criteria
o Results rolled into quarterly reports with tangible improvement metrics
• Implemented QR-code systems for critical plant & equipment (hoists, forklifts):
o Digital pre-start checklists
o Notifications sent to managers for any safety or maintenance defects
o Maintenance scheduling and service tracking
• Enabled digital logging of safety interactions and toolbox talks, making it easy for site leaders and teams to record safety conversations, observations, and follow-ups in real time
• Developed systems to track all employee, contractor, and visitor records, including:
o Inductions
o Training requirements and allocations
o Casual workforce rotation
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“Our executive team can see at a glance, where we sit on safety across people, culture, equipment and compliance. Howsafe gives us that clarity, which helps us act faster and make better decisions.”
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Keldan delivers mechanical labour hire, heavy equipment, and auto repair services to mining and engineering sites across NSW, QLD, and remote regions. In a high-risk, compliance-driven industry, maintaining consistent standards of safety, quality, and performance across multiple locations is essential.
Howsafe has helped Keldan reduce administrative overhead, improve safety oversight for leadership, and implement a consistent WHS approach tailored to the demands of our sector and workforce.
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“Our management and site leaders can view the portal dashboard that displays real-time performance of safety across people, culture, equipment, and compliance.
Howsafe has provided Keldan with a comprehensive visitor access system designed to enhance and assist workplace health & safety management.
The system supports:
· Access control: Ensuring only authorised individuals to access designated locations
· Fitness for work verification: The Gatekeeper Visitor Management System has a integrated breathalyser which conducts real time Blood Alcohol Content checks to confirm fitness for duty, and notifies breaches to Keldan management representatives. This enables swift and informed responses to mitigate risks and maintain a safe work environment.
· Safety communications: Facilitating timely and effective communication to employees.
Howsafe provides tools and reports that monitor real time compliance providing the clarity and direction, which assists with informed management decisions and corrective actions.”
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Jason Hawker / Safety & Compliance Team Liaison, Keldan